INPATIENT ADMISSION POLICIES & PROCEDURES

PROCESSING INFORMATION

When submitting your application, the following information will be required to complete the process:

• Verification of income – pay stub, bank statements, last tax documentation or proof of income from any agency or local service provider
• Available dates for treatment
• Referral source name, phone and fax numbers, if available.
• Due to our limited scope of practice, we request any reports describing the client’s legal history to determine appropriateness for treatment

PAYMENTS AT TIME OF ADMITTANCE

• Drug testing fee $25.00
• Physical fee $60.00
• Medication fee $50.00

Payment arrangements will be made for the remaining balances for treatment.
Some insurance companies cover part or all of the costs of treatment at New Frontier Treatment Center. Please call the financial department for further information.
Medicare and Medicaid does NOT cover the cost of residential treatment.

New Frontier Treatment Center now has the capability to accept Nevada Welfare Quest Card (Food Stamps), VISA and MasterCard to pay for food costs while in residential treatment..

CONFIRMING BED DATES

Clients are required to confirm all bed dates the Friday before check-in. Clients may have someone confirm on their behalf. Not confirming can result in the loss of the bed-date and the rescheduling at New Frontier’s earliest convenience.

ADMITTANCE

To be admitted to New Frontier Treatment Center, all clients will be drug tested. Those who test positive will be screened by the Clinical Director, and if needed, referred for medical clearance. Once clearance has been obtained, the client will be admitted either to the social model detox. or residential program.
Clients that are felons are required to register with the local authorities. Please do so prior to arriving at New Frontier Treatment Center.

Be sure to have all prescription medications filled, and have an adequate amount for the duration of your stay. New Frontier Treatment Center staff members are not responsible for payments or filling of prescriptions. No over-the-counter medications will be allowed, and will be confiscated and held in the safe to be returned at time of discharge.

Medications that are not allowed to be taken while in treatment include mind/mood altering substances and muscle relaxers. We request that if you are taking any prescribed medication that you are on them at least two full weeks prior to your admittance, and if you have recently stopped taking prescribed medication that you are off them for at least two full weeks prior to admittance.

PHONE CALLS

Clients admitted to New Frontier Treatment Center will be required to have a calling card to make phone calls, or calls will be made collect. While in treatment, clients will be allowed a certain amount of phone calls on a case by case basis. In addition client will make one phone call within 48 hours of admittance and one prior to discharge.

MAIL

Clients in treatment are allowed to send and receive mail/letters. Clients must supply their own stamps and envelopes. Care packages are NOT allowed. New Frontier will not accept any C.O.D. packages or packages with insufficient postage (postage due).

FAMILY GROUP COUNSELING

This counseling session is held every Sunday from 3:00 p.m. to 4:00 p.m. THIS IS NOT A VISITATION. Children under the age of 13 are not allowed to attend. This is a time to address any family issues or concerns and to facilitate family involvement.

VISITATION

Scheduled visitations are on Sunday from 1:00 p.m. to 3:00 p.m. and are for immediate family members. Visits by non-family members and visits during non-scheduled days are approved on a case by case basis.

PHYSICAL

Physical examinations are completed within five (5) days of admission. Clients are requested to get a physical examination prior to treatment. If a client is incarcerated or due to an unforeseen circumstance you may make prior arrangements in with New Frontier for your physical. If a client had a physical examinations within the last 30 days prior to admission this will be accepted. Any physical given past 30 days prior to admission will not be accepted as a client’s condition of history changed at the time of admission.

SMOKING POLICY

NEW FRONTIER TREATMENT CENTER IS A NON-SMOKING & TOBACCO-FREE FACILITY. THE USE OF TOBACCO PRODUCTS IS PROHIBITED IN OR ON ANY NEW FRONTIER TREATMENT CENTER OWNED/LEASED PROPERTIES (BUILINGS, VEHICLES, PARKING LOTS, ADJACENT SIDEWALKS AND PROPERTIES.) NEW FRONTIER TREATMENT CENTER DOES OFFER A SMOKING CESSATION PROGRAM FOR THOSE NEEDING ASSISTANCE OR YOU CAN CALL THE AMERICAN CANCER SOCIETY AT (800)227-2345 OR THE RENO OFFICE AT (775)329-0609.

Client are encouraged to bring a supply of nicotine patches, lozenges, and gum during their stay at New Frontier.