Core Services

New Frontier (NFTC) would like to take this opportunity to describe the variety of programs and individual treatment plans we offer to help meet your special needs. Whether this is your first attempt at change or you are a veteran of a previous rehabilitation program we believe that our program can be of great help to you. Our professional staff and peers are available to help you achieve this goal. All agency programs are state licensed and accredited

Our core services include several levels of residential treatment programs for adults and outpatient treatment for adult and adolescents. Clients are admitted into one of the treatment programs by referral from family members, criminal justice system, child welfare system, an employer or as a self-referral.

After an initial assessment/evaluation to determine need for treatment and the level of care recommended. clients are placed into either the outpatient or residential program.

During the assessment process the therapist/clinician will recommend the number of individuals and group sessions the Client should attend in addition to tests and community self-help meetings. Clients must stay clean for the length of their treatment, and are subject to random drug testing. Those results are reported back to referral agencies, as appropriate.

The residential (inpatient) programs are more involved, and fall into one of three models: the social detox model, the med-high intensity residential program and low intensity advanced recovery.

Social Model Detox (Level II. 2d)

Clients who qualify for the social model detoxification program are medically cleared to stay at New Frontier. Their vital signs are monitored as they go through the withdrawal process.

NFTC admits detox clients into services anytime night or day. Detox screening may take place over the telephone or face-to-face in the case of a "walk-in." Medical clearance will be required before a client can be admitted. Client is responsible for any prescribed medication.

  • Medical Clearance
  • Clinical Institute Withdrawal Assessment for Alcohol, Revised
  • All residential staff receive detox training, CPR, Basic First Aid and have their Nevada Detox Technician Certificate.
  • Status A
    • Vitals at least ever 1-2 hours
    • Monitored every 1/2 hour
  • Status B
    • Vitals at least ever 2-4 hours
    • Monitored every 2 hours
  • Status changed based on clients current condition and withdrawal symptoms
  • Clients that are outside our parameters receive immediate medical attention and/or are referred to medically managed detox facilities.

Clinically Managed High Intensity Inpatient Treatment (Level III.5) for Behavioral Health

The High Intensity Inpatient Treatment client can expect to have a complete primary health assessment upon acceptance into the program, and stay at New Frontier for an average 6 weeks treatment—duration based on clients individualized needs. Clients are tested for tuberculosis and sexually-transmitted diseases through the Community Health Nurse.

While in treatment at NFTC, clients are on a regimented schedule including individual and group sessions, exercise periods, and a weekly family session. Clients will be attending group sessions, peer recovery support, selective case management, individual counseling, substance abuse education classes, recreation, and may be introduced to Twelve Step meetings. Phone calls and family contact are limited so clients can focus on themselves and their recovery

After successful completion of Level III.5, when they are stable enough to rely on their family support system or their job, clients will be transferred to one of NFTC's outpatient facilities or to another agency.

Advanced Recovery (III.1)

This is a less intensive program and has a longer commitment with the possibility of up to two years depending on client's need. Clients in this program have successfully completed in the high intensity inpatient program. They are helped through the normal things of life that they haven't been doing because of their addiction.

The underlying goal of the Low Intensity Residential Program is to provide case management, facilitate life skills training and steer the client toward a supportive environment, whether that is family, church, a support group, or other mechanism.

Clients in the program are required to fill out a daily goal plan, to be approved by staff, which details their intended activities and whereabouts throughout the day. Clients are required to follow their schedule explicitly, find employment within two weeks of entering this level of treatment, attend weekly residential meetings, obtain a sponsor within one week of entering this level, attend group sessions and individual counseling, and maintain a clean living environment. Once employed, clients in the Advanced Recovery Program save money and pay weekly on their treatment bill, which varies depending on client's income level.

Clinical Supervisors

  • Leigh Church, MS/CPC/LADC
  • Lynda Harper, MS/MFT/LCADC
  • Denise Quirk, MA/MFT/LADC/NCGC-11/CPGC-S
  • Kathleen Needham, LADC-S


  • Kasey Chu, CADC / Residential Program Director (Fallon)
  • Connie Garoutte, CADC / Outpatient Program Director (Fallon)
  • David Dummar, MFT/LADC (Fallon)
  • Erin Chapel, LCADC/CPC/CPGC/NCC (On-Call Telehealth)
  • Michelle Melendy, LCADC (On-Call Telehealth)
  • Joe West, LCSW/LADC (Caliente / Pioche)
  • Teresa Lloyd, CPC-I (Caliente / Pioche)
  • Kathy Melendy, CADC/CPGC (On-Call Telehealth)
  • Cheri Bowen, CADC-I – Youth Counselor
  • Olivia DiFrank, CADC-I (Fallon)
  • Monty Williams, LADC (Fallon)
  • Steve Taylor, CADC/CAGC/CPGC-I (Fallon)
  • Jeffrey Price, CADC-I (Elko)
  • Sandi Tomac Hyde, LADC (Lovelock)
  • Mike Fuller, CADC-I (Fallon and Lovelock)
  • Keyth Durham, CADC-I (West Wendover)
  • Tammi Abshire, LADC (Fallon)
  • Jo Ann Hainline, MFT (Fallon)
  • Lisa White, CADC-I (Fallon)
  • Shana Plount, CADC-I (Fallon)

New Frontier Treatment Center

24/7 emergency phone 775-427-4040 – live clinician (MFT/LADC) not an automated system – includes arrangements for meals and food from emergency food pantry. This is the emergency number that handles a number of inquiries including those clients who are suicidal or at severe risk (welfare checks by local law enforcement done to ensure individual safety).

New Frontier is licensed as a 28 bed residential facility through the Nevada State Health Division, certified for levels of care provided through the Substance Abuse Prevention and Treatment Agency (SAPTA) and nationally accredited through the Joint Commission on Accredited Healthcare Organizations (TJC). Our residential staff has been trained and certified as detox technicians by the State of Nevada.

New Frontier has some bilingual sites and services available.

Main Office:

1490 Grimes Street, P.O. Box 1240 Fallon, NV 89407 (775) 423-1412 – Telephone (775) 423-4054 – Facsimile (800-232-6382) – Toll-Free

Satellite Offices:

  • Lovelock
  • Elko
  • West Wendover
  • Pioche/Caliente

Telehealth services to provide rural out-county support, case management and clinical services for mental health, co-occurring, substance use disorders, gambling, targeted case management or any other service not currently being provided within those rural communities.

We accept and are in network with most insurance companies; we are also a Nevada Medicaid provider for outpatient services only.

  • Co-occurring Treatment / dual diagnosis clients
  • Mental Health Evaluation and Treatment – children, youth, families and individuals
  • Work with chronically mentally ill clients
  • Marriage and Family Counseling
  • Substance Abuse Evaluation
  • Individual and Group Treatment
  • Drug Testing (random)
  • DUI Assessment and Treatment
  • Freedom from Smoking (tobacco cessation) classes
  • Gambling Evaluation
  • Individual and Group Gambling Treatment
  • Services for Other Addictions available upon request
  • Social Model Detoxification
  • 28 bed Residential III.5 treatment (6 week program)
  • Advanced Recovery Residential program (PATH and CABHI) – Level III.1
  • Long-term residential programming (HUD up to two years)
  • Bilingual, bicultural evaluation and counseling (MH/SUD/Co-Occurring)
  • Cultural Beliefs (Native American smudging, Talking Circle and drums)
  • Other cultural, gender specific or self-help groups to provide for client needs
  • Primary Health/Medical Director including Health Assessment/Medication Management
  • Center for Behavioral Health Partnership for Medication-Assisted Therapy
  • TB/HIV Testing and Education
  • Medication Assistance through some grant funding for homeless and mentally ill
  • Educational youth group Thursdays at 3:30. NFTC will pick teen up at the school and transport them to NFTC’s offices. In addition to transportation to and from, NFTC also provides food. Any teen age 13 to 17 may participate. Call 775-423-1412 and ask for intake. There is no cost to the family or the teen.
  • Drug Testing (random)
  • Mental Health Assessment
  • Drug and Alcohol Assessment
  • Individual and Group Treatment (including in Churchill County Juvenile Detention Center)
  • Creating Lasting Family Connections family prevention program
  • Screenings in April at Junior High and High School plus CLFC’s Getting Real
  • Parenting Wisely classes
  • Drug Court – adult drug court in Lovelock, Fallon and Pioche; juvenile drug court/diversion programs in Lovelock, Elko and Pioche/Caliente.
  • DUI Diversion Court in Fallon
  • Assessment/Evaluation
  • Therapy / Treatment Services
  • Education for employer and employee
  • Emergency Food Pantry 24/7 – hot meals from kitchen in emergencies – 427-4040. Since we are a 24 hour 7 day per week residential and detox unit – it makes it easy for us to have staff available in emergencies to help families with food.
  • New Frontier is also the responsible site for the USDA Commodities Program in Churchill County.
  • SNAPS application assistance (food stamps)
  • Thanksgiving and Christmas Food Baskets / Gift Bags at Christmas for Kids / Adopt a Family at Christmas
  • Clothing donation closet
  • Household goods donation closet / some furniture occasionally
  • Diapers, wipes and other infant and toddler supplies when available

Every client or family is assessed for their individual needs

  • Housing / Centralized Intake / CABHI / PATH / Housing First Model
  • SOAR application assistance (SSDI/SSI)
  • Education / boot camp referral for GED
  • Employment / Coordination of Job Training
  • Transportation
  • Child Care
  • Parenting Classes
  • Primary Health / TB / HIV-AIDS / STD / family planning
  • Nutritional Guidance
  • Family Reunification – CPS/DCFS
  • Intake Assistance for placement in proper levels of care in other facilities / referrals

NFTC promotes and supports peer recovery specialists and services provided by peers.

  • Healthy Living Group
  • Life Skills Groups
  • Crisis Intervention
  • Relapse Prevention groups
  • Hurt and Loss groups / grief and loss support
  • Gender Specific Groups / Women’s and Men’s groups
  • Juvenile Group ages 12-17 (free) Thursday afternoon 3:30 PM – can provide transportation
  • Anger Management
  • Criminal Thinking
  • Budgeting
  • Parenting
  • Communication
  • Collaboration with local Health Fairs
  • Volunteer Services – clients giving back
  • Recovery Month barbecue, kids games, prizes – increase awareness
  • Presentations to local organizations including the local schools, hospital, juvenile probation and child and family welfare organizations.
  • Participation in the annual Northern Nevada Project Homeless Connect

New Frontier is certified by the State of Nevada, Attorney General’s Committee on Domestic Violence to provide a Domestic Violence Batterers Program for men and women. The women’s group is Monday at 4:30 and Men’s group is Monday at 6:30.

New Frontier Treatment Center was chosen as one of four facilities in the State of Nevada to participate in the planning process to become a Certified Community Behavioral Health Clinic. That process is ongoing and it is anticipated that, if certified, services would commence July 1, 2017. More information will be forthcoming.